1. No Smoking/Drug Use: Smoking, vaping, incense, sage, or illegal substances are prohibited inside the unit, on the balcony, in hallways, or anywhere on the property. A $1,000 minimum fine applies for violations, plus additional cleaning fees. This fine may also result in rental agreement revocation.
2. Events/Parties: Events and parties, including loud music, require prior approval. Unapproved gatherings or noise complaints will result in a $1,000 fine and possible removal without refund. Quiet hours are from 10:00 pm to 7:00 am.
3. Pets: No pets are allowed at any time, including visiting pets. Violations incur a $1,000 minimum fine plus costs for damages or cleaning.
4. Guest Count: Only the number of guests listed in your reservation are allowed unless pre-approved. Undeclared guests incur a $100 per guest, per night fee.
5. Stay Duration: Guests may not stay past their reserved dates.
6. Additional Cleaning: Excessive mess or cleaning needs will result in extra charges on top of the standard cleaning fee.
7. Plumbing Restrictions: Do not pour grease, oil, or hair down drains. Any resulting plumbing issues will incur a $200 minimum fee plus repair costs.
8. Blinds Care: Handle blinds carefully. Lost, damaged, or detached blinds cost $40 each to replace or reattach.
9. Check-In/Out: Standard check-in is at 3:00 pm, and check-out is at 10:00 am. Late check-out must be requested 48 hours in advance and costs $50 per hour. Unauthorized late check-outs incur a fee equal to the cleaning fee plus $50 per hour. Early check-in must be requested at booking and costs $50 for 3:00 pm or $25 per hour earlier. Unauthorized early arrivals must wait until check-in time.
10. Inventory: All items are inventoried. Missing or damaged items will be charged to the guest.
11. Amenities/Appliances: No refunds for inoperable amenities such as pools, hot tubs, or elevators. We strive to maintain appliances in working order but cannot guarantee availability.
12. Cleaning Issues: Report cleaning concerns within 12 hours of check-in. Afterward, we are not responsible but may assist. Inspections require a vacant apartment unless otherwise arranged.
13. Mail/Packages: Deliveries are not allowed before arrival. Guests must coordinate delivery to the door or nearby facilities (e.g., FedEx/UPS). Hosts are not responsible for coordination.
14. Respect: Disrespect or offensive behavior towards staff will result in cancellation without refund.
15. Identity Verification: A valid government ID is required and may involve additional background checks. We reserve the right to collect a $500 safety deposit for rule compliance.
16. Pool Area Rules: No glass near the pool. Beverages are allowed but must follow community rules.
17. No Shoes Indoors: Shoes must be removed upon entry.
18. Balconies/Patios: No items should be hung on balcony rails. Glass is prohibited on pool-facing balconies and patios.
19. Community Rules Violations: Violations, including illegal activity, nuisance complaints, or actions interfering with residents or business operations, result in immediate removal and a $1,000 fine.
20. Quiet Hours: Maintain quiet from 10:00 pm to 7:00 am.
No smoking, no parties, no glass in pool areas, including decks and balconies overlooking the pool.